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UsetheVirtualRiskConsultantVRCtohelppresentyourselftoclientsasariskmanagerdistinguishingyoufromalltheotheragentswhoarejustfocusedonsellingprice.ThisapproachcanevenapplytorunofthemillBOPrisks.TakeforinstanceatypicalprospectthatwouldbeeligiblefortheTravelersSelectAccountStorePacproduct.Whilehundredsofclassesareeligiblewex19lluseaowershopforthisillustration.WhenloggingintotheVRCyoux19llseetheheadingx1criskexposureassessmenttoolsx1dandthenclickonx1ccommerciallinesriskexposureevaluationsystem.x1dThereisalargemenuoflinesofbusinesstochoosefrom.PickretailstoresandtheVRCgivesageneraloverviewofthetypesofexposuresmostretailstorestypicallyface.Retailstoresaresusceptibletopremisesliabilityclaimsbecauseofcustomertrafcbutlargedepartmentandspecialtystoresaremoresusceptiblethanmost.Allretailstoreshavesignicantpropertyexposures.Theon-handstockrepresentsaconsiderableinvestmentbuttheamountonhanductuatesseasonally.Forthisreasonphysicaldamageinsuranceonthispropertymustbearrangedcarefully.Whentheinsuredoccupiesanon-ownedbuildinginsurancecoveragemustbearrangedfortheinsuredx19sinterestinextensiveimprovementsandbettermentsmadetothepremises.Crimeinsuranceintheformofemployeetheftandmoneyandsecuritiescoverageisalsoveryimportant.Thenyouaregivenachoiceofselectingaspecictypeofretailstoretolearnmoreabout.Afterclickingonthex1cFloristsx1dtabyouwillseefourstepsneededtoshowupataoristsx19equippedtoactastheirriskconsultant.Thosestepsareshownbelow.CategryRetailstreRikFlritstep1undertandingtheRikThissectionoftheVRCprovidesasummaryofoperationsandanexplanationofareasofexposurestoevaluatefortherisktobeinsured.Alsoincludedareminimumcoveragestoofferandothertypesofcoveragestoconsideraswell.Hereiaclerlk.step2ExposureIdentifcationSurveyYoucanthenbuildaquestionnairetoreviewwithyourcustomerdesignedtoassistinrevealingclientexposuresanduncoverpotentialcoveragegaps.Theinformationservesasaguideindevelopinganinsuranceprogramtomeettheclientx19sneeds.ThequestionnaireisasupplementtotheACORDformsnotareplacementforthemsotheACORDformsmustalsobecompletedandused.Hereiaclerlk.step3PrpalAitantTheproposalassistantprovidesconcisedenitionsforallcoveragesincludedinyourcustomerproposal.Theproposalassistantoffersacomprehensivelistofcommerciallinescoverageswithsuccinctdenitionstoenhancecustomerunderstandingatthepointofsale.ItalsoofferslinksdirectlytotheappropriateACORDformsandmorein-depthcoverageanalysisfromPFM.step4CtmerCverageEoChecklitFileDcmentatinGetaprintablecoverageEOchecklistcompletewithaclientagentsignatureblocktousewithyourcustomertodocumentcoveragesrecommendedandrejectedbythecustomer.ImportantKeepsignedcustomerEOcoveragechecklistswiththeclientleasdocumentationshouldaclaimoccur.Hereianexample.YoumightbethinkingthataBOPisnx19tworthgettingthattechnicalx14butthinkagain.TheVRCdoesalmostalloftheworkforyou.IttakesonlyashorttimetodoyourhomeworkwiththeVRC.Andthisisjustthetipoftheiceberg.HereihwycanlearnmreabttheVRC.ForadditionalinformationabouttheVirtualRiskConsultantcallValerieToneyat800-274-4298orcontactherviae-mailatvtoneyiiawv.org.vIrtualrIsKconsultanthelpsmaKeYouaconsultantexPlOrewealthOfmaterialsaVailablebyCategOrypage8APublicationofIndependentInsuranceAgentsofWV